Shaping 21st Century AI. Controversies and Closure in Media, Policy, and Research
Sociological Theory
Final Report Abstract
The project SHAPING AI has investigated how AI as a sociotechnical phenomenon is being integrated into our societies and how controversies are shaping this process. Funded by the national funding organisations of Canada, France, Germany (DFG), and the UK (ESRC) within the highly competitive Open Research Area (ORA) initiative, the project addressed the formative decade for 21st century AI from 2012 onwards. As AI technology advanced rapidly, massive economic and political resources have installed AI at the center of society. At the same time substantive concerns have been raised that these developments might reinforce social and economic inequalities. The project sought to understand these dynamics in four countries—Germany, France, Canada, and the UK—by examining how debates about AI unfolded in media, policy, and research, and engaging with concerned communities. The study revealed three key trends shaping how AI is being integrated into society. First, economic narratives dominated the early discussions about AI across media and policy, framing it as a necessary and beneficial resource. In the media, AI was often discussed in terms of business opportunities and technological advancements, rather than as a contested topic. Second, an “AI and Society” discourse took shape in policy and civil society domains, with a strong focus on the contextual deployment of AI (eg. facial recognition, predictive analytics) in the public sector and beyond. Such critical problematisations of AI enable the articulation of AI as a ‘super-controversy’ and explicate connections between technical propositions, situated troubles and structural problems in society (discrimination, inequalities and corporate power). Third, as Generative AI became prominent toward the end of the study, tech companies began using the language of controversy strategically, framing themselves as central to shaping AI’s role in society even with regard to critique. This yields the risk that critical voices from activism, journalism, and academia are even further marginalised. In addition to analyzing debates, the project actively engaged with different communities. Through participatory workshops in all four countries, stakeholders—including civil society members, experts, and policymakers—were invited to share their views on AI and its societal implications. These workshops not only enriched the research with diverse perspectives but also ensured its findings were relevant and accessible to the public. By fostering dialogue and collaboration, the SHAPING AI project contributed to a deeper, more inclusive understanding of the complex role AI plays in contemporary societies.
Publications
-
Talking AI into Being: The Narratives and Imaginaries of National AI Strategies and Their Performative Politics. Science, Technology, & Human Values, 47(5), 855-881.
Bareis, Jascha & Katzenbach, Christian
-
“AI will fix this” – The Technical, Discursive, and Political Turn to AI in Governing Communication. Big Data & Society, 8(2).
Katzenbach, Christian
-
AI Federalism: How Subnational Policy Tackles a ‘Global’ Technology. IAMCR - Communication Research in the Era of Neo-Globalisation: Reorientations, Challenges and Changing Contexts, Beijing
Liebig, L., Jobin, A., Guettel, L. & Katzenbach, C.
-
Communicating AI Policy: How Technology Comes to Matter in Media. 72nd Annual ICA Conference, Paris
Jobin, A., Liebig, L. & Katzenbach, C.
-
Der „Algorithmic turn“ in der Plattform-Governance.. KZfSS Kölner Zeitschrift für Soziologie und Sozialpsychologie, 74(S1), 283-305.
Katzenbach, Christian
-
Lecture KI-Widersprüchlichkeiten in Policy und Wissenschaft—Workshop Kommunikation im digitalen Wandel [Invited Lecture]. Zentrum Informationsarbeit der Bundeswehr in Kooperation mit der Universität Trier, Berlin
Katzenbach, C.
-
Shaping AI – Imaginaries and Controversies of AI in Media and Policy. Artificial Intelligence and the Human: Cross-Cultural Perspectives on Science and Fiction, Japanese-German Center Berlin (JDZB)
Katzenbach, C., Richter, V., Jobin, A. & Liebig, L.
-
Smoothing out smart tech’s rough edges: Imperfect automation and the human fix. ECREA 2022 9th European Communication Conference, Aarhus
Pentzold, C. & Katzenbach, C.
-
Subnational AI policy: shaping AI in a multi-level governance system. AI & SOCIETY, 39(3), 1477-1490.
Liebig, Laura; Güttel, Licinia; Jobin, Anna & Katzenbach, Christian
-
Von der Mensch-Maschine-Interaktion zur kommunikativen KI. Publizistik, 67(4), 449-474.
Hepp, Andreas; Loosen, Wiebke; Dreyer, Stephan; Jarke, Juliane; Kannengießer, Sigrid; Katzenbach, Christian; Malaka, Rainer; Pfadenhauer, Michaela; Puschmann, Cornelius & Schulz, Wolfgang
-
Agenda-Setting und Discursive Power im deutschen KI-Diskurs. 68. Jahrestagung der Deutschen Gesellschaft für Publizistik- und Kommunikationswissenschaft. Universität Bremen
Liebig, L.
-
ChatGPT, LaMDA, and the Hype Around Communicative AI: The Automation of Communication as a Field of Research in Media and Communication Studies. Human-Machine Communication, 6, 41-63.
Hepp, Andreas; Loosen, Wiebke; Dreyer, Stephan; Jarke, Juliane; Kannengießer, Sigrid; Katzenbach, Christian; Malaka, Rainer; Pfadenhauer, Michaela Pfadenhauer; Puschmann, Cornelius & Schulz, Wolfgang
-
Mehr als Technologie: Die kommunikative und politische Konstruktion von KI. Konferenz der Plattform Lernende Systeme 2023, acatech – Akademie der Wissenschaften, Berlin
Katzenbach, C.
-
The becoming of AI: a critical perspective on the contingent formation of AI. Handbook of Critical Studies of Artificial Intelligence, 43-55. Edward Elgar Publishing.
Jobin, Anna & Katzenbach, Christian
-
Who is Shaping AI Debates and Trajectories? Stakeholders and their Imaginaries of AI in US- and German Social and News Media. (Un)stable Diffusions Symposium, Montreal
Richter, V., Katzenbach, C., Dergacheva, D., Kuznetsova, V., Brause, S. R., Schäfer, M. S. & Zeng, J.
-
Artificial Intelligence Controversies. Special Issue, Big Data & Society
Marres, N., Jobin, A., Katzenbach, C. & Munk, A.
-
Automating communication in the digital society Editorial to the special issue. New Media & Society, 26(9), 4925-4937.
Katzenbach, Christian & Pentzold, Christian
-
German AI Policy Dataset
Liebig, L., Jobin, A., Güttel, L., Seliger, O., Valenti, D. & Katzenbach, C.
-
Situating AI policy: Controversies covered and the normalisation of AI. Big Data & Society, 11(4).
Liebig, Laura; Jobin, Anna; Güttel, Licinia & Katzenbach, Christian
-
Smoothing Out Smart Tech’s Rough Edges: Imperfect Automation and the Human Fix. Human-Machine Communication, 7, 23-43.
Katzenbach, Christian; Pentzold, Christian & Viejo, Otero Paloma
-
Strong and weak AI narratives: an analytical framework. AI & SOCIETY, 40(4), 2107-2117.
Bory, Paolo; Natale, Simone & Katzenbach, Christian
