Managing User Innovation Communities with agent-based modeling (C05)

• Subject Area: Production Systems, Operations Management, Quality Management and Factory Planning
• Term: from 2012 to 2019
• Project identifier: Deutsche Forschungsgemeinschaft (DFG) - Project number 33237764

In the third funding period, subproject C05 applies the findings on the division of labor between users and producers in the innovation process to the management of user innovation communities. From the PSS-producer¿s perspective, user innovation communities are platforms from which user knowledge can be acquired and used for new product development and improvement. Based on theoretical models and empirical studies, subproject C05 derives managerial implications that support PSS producers in directing and pacing innovation generation in external communities. By leveraging user knowledge, PSS can be improved and the market position of producers can be strengthened.

• DFG Programme: Collaborative Research Centres
• Subproject of: SFB 768: Managing Cycles in Innovation Processes - Integrated Development of Product Service Systems Based on Technical Products
• Applicant Institution: Technische Universität München (TUM)
• Project Heads: Professorin Dr. Christina Raasch, from 4/2013 until 2/2017; Professor Dr. Florian von Wangenheim, until 3/2013; Dr. Michael Zaggl, since 3/2017