SFB 768: Managing Cycles in Innovation Processes - Integrated Development of Product Service Systems Based on Technical Products
Mechanical and Industrial Engineering
Social and Behavioural Sciences
Final Report Abstract
The Collaborative Research Centre 768 (CRC 768) "Cycle Management of Innovation Processes - Interlocked Development of Service Bundles based on Technical Products" of the Technical University of Munich (TUM) and the Ludwig Maximilian University of Munich (LMU) dealt with the existing design of innovation processes, considering the cyclical influencing factors, to ensure the successful performance of companies on the market. Methods and tools were developed to assist companies in identifying and reacting to internal and external influencing factors. Furthermore, improved methods and tools help to design cycles such as those found in strategic planning, development processes, or production facilities. The CRC 768 pursued the goal of planning and coordinating innovation processes, for which it is necessary to measure process variables, such as the degree to which development goals have been achieved. This is to possibly develop improvement measures or to control changes and their effects at an early stage. The focus was on Product-Service Systems (PSS), which are characterized by numerous dependencies - for example, between subprocesses for service provision, the individual service elements within a PSS, or different product-service system generations. The methods and tools of cycle management of innovation processes combine demand and performance, which is why it was necessary to network the disciplines involved. The aim of the CRC 768 was to identify and present the dependencies within the PSS and to shape their networking actively. In addition to the interlocking of content, cycle management made it possible to synchronize this coordination because the temporal dependencies could be deliberately explored and addressed. In summary, it could be stated that companies can develop more innovative service bundles based on technical products faster, more efficiently, and more flexibly through the cycle management of innovation processes. In the development of the cycle management of innovation processes as a solution approach of the CRC 768, the three-step "Understanding - Modelling - Design" was applied over the three funding periods (FP). The solution approach consisted of all the models, methods, and tools developed in the participating disciplines and their integration. Essential components for finding the results in CRC 768 were the transdisciplinary approach, a close interlocking of the partial results, and the consistent orientation towards the innovation process. These have been reflected in the structure of the subprojects in areas of process fundamentals, solution development, market orientation, and the new project area Integrative Design, which was launched in FP 3. Through the transdisciplinary approach of the innovation processes in CRC 768, the technical, socio-technical, and social perspectives were considered. This is an essential prerequisite for the successful and sustainable development of cycle management. The three steps "understanding" (discipline-specific and overarching understanding of cycles as a foundation), "modeling" (modeling to prepare for interdisciplinary cycle management), "designing" (development of methods and tools for overarching cycle control) were implemented in the three FPs: In the FP 1, the relevant cycles in the innovation process of PSS were identified and characterized, while the subprojects researched the cycles working for the respective discipline concerning their forecast, influenceability, and impact in the innovation process and brought them together across CRCs. This elementary understanding of the cycles was the basis for the modeling and subsequent implementation of the cycle management of innovation processes in the next phases. In FP 2, the identified cycles and cycle-relevant objects were modeled. The focus was on the development of different discipline-specific and interdisciplinary methods and models. The subproject-specific modeling approaches and the individual aspects of the respective disciplines in the innovation process formed the basis for the specification of compatible model interfaces. To prepare the implementation, the interfaces of the models were coordinated and characterized across subprojects. For FP 3, a method- and tool-supported design of the cycle management of innovation processes was successfully developed. With the help of transdisciplinary methods and tools, companies can now design innovative technical PSS more effectively and efficiently. The results, which are visible on the "Gestaltenplattform" (http://innovations.sfb768.de/), show how internal and external cycles of PSS work and how they can be actively used and modeled.
Publications
- Modeling Cyclic Interactions within a Production Environment using Transition Adaptive Recurrent Fuzzy Systems. 7th IFAC Conference on Manufacturing Modelling, Management, and Control (MIM) 2013
B. Stahl, K. J. Diepold, J. Pohl, J. Greitemann, C. Plehn, J. Koch, B. Lohmann, G. Reinhart
(See online at https://doi.org/10.3182/20130619-3-RU-3018.00534) - Applicability of Agent-Based Modeling for Supporting Product-Service System Development. 6th CIRP Conference on Industrial Product-Service Systems 2014
S. Maisenbacher, D. Weidmann, D. Kasperek, M. Omer
(See online at https://doi.org/10.1016/j.procir.2014.02.023) - Innovationsprozesse zyklenorientiert managen - Verzahnte Entwicklung von Produkt-Service Systemen. Springer Vieweg 2014
B. Vogel-Heuser, U. Lindemann, G. Reinhart
(See online at https://doi.org/10.1007/978-3-662-44932-5) - Increasing the reproducibility of structural modelling. Journal of Engineering Design 2015
D. Kasperek, S. Maisenbacher, A. Kohn, U. Lindemann, M. S. Maurer
(See online at https://doi.org/10.1080/09544828.2015.1026883) - Model-based Systems Engineering Process to Support Variant Selection in the Early Product Development Phase. IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2019
H. Li, M. Zou, D. Weidmann, S. Cheaib, M. Mörtl, B. Vogel-Heuser
(See online at https://doi.org/10.1109/IEEM44572.2019.8978662) - Modeling and Analyzing Dynamic Cycle Networks for Manufacturing Planning. 3rd CIRP Global Web Conference - Production Engineering Research 2015
C. Plehn, J. Koch, K. Diepold, B. Stahl, B. Lohmann, G. Reinhart, M. Zäh
(See online at https://doi.org/10.1016/j.procir.2015.04.025) - Strategic production technology planning using a dynamic technology chain calendar. Production Engineering - Research and Development 2015
J. Greitemann, B. Stahl, A. Schönmann, B. Lohmann, G. Reinhart
(See online at https://doi.org/10.1007/s11740-015-0617-8) - Supporting PSS Innovation Processes by an Integrating Model Grid. 7th Industrial Product- Service Systems Conference - PSS, industry transformation for sustainability and business 2015
D. J. Großmann, D. Kasperek, B. Stahl, B. Lohmann, M. Maurer
(See online at https://doi.org/10.1016/j.procir.2015.02.129) - Performance measurement in interdisciplinary innovation processes – Transparency through structural complexity management. 18th International DSM Conference 2016
J. Wilberg, S. Preißner, C. Dengler, K. Füller, J. Gammel, K. Kernschmidt, K. Kugler, B. Vogel-Heuser
(See online at https://doi.org/10.19255/JMPM-DSM2016) - Process design for the management of changes in manufacturing: Toward a Manufacturing Change Management process. CIRP Journal of Manufacturing Science and Technology 2016
J. Koch, A. Gritsch, G. Reinhart
(See online at https://doi.org/10.1016/j.cirpj.2016.04.010) - Die Bedeutung von Teamprozess-Sequenzen im Innovationsprozess. 10. Tagung der Fachgruppe Arbeits-, Organisations und Wirtschaftspsychologie der Deutschen Gesellschaft für Psychologie 2017
J. A. M. Reif, E. Olcay, K. G. Kugler, E. Georganta, B. Lohmann, F. C. Brodbeck
- Innovation auf verschiedenen Ebenen – ein integratives, interdisziplinäres Modell. 10. Tagung der Fachgruppe Arbeits-, Organisations- und Wirtschaftspsychologie der Deutschen Gesellschaft für Psychologie 2017
J. A. M. Reif, T. Drewlani, J. H. Gammel, K. G. Kugler, C. Schöttl, M. Zou, V. Karaseva, A. Schönmann, M. Zaggl, F. C. Brodbeck
- Management of Inconsistencies in Domain-Spanning Models - An Interactive Visualization Approach. 19th International Conference on Human- Computer Interaction (HCI International) 2017
S. Feldmann, F. Hauer, D. Pantförder, F. Pankratz, G. Klinker, B. Vogel-Heuser
(See online at https://doi.org/10.1007/978-3-319-58521-5_5) - Modeling as the Basis for Innovation Cycle Management of PSS: Making Use of Interdisciplinary Models. IEEE International Systems Engineering Symposium (ISSE) 2017
J. Reif, G. D. Koltun, T. Drewlani, M. Zaggl, N. Kattner, C. Dengler, M. Basirati, H. Bauer, H. Krcmar, K. Kugler, B. Lohmann, U. Meyer, G. Reinhart, B. Vogel-Heuser
(See online at https://doi.org/10.1109/SysEng.2017.8088310) - A model-based framework for increasing the interdisciplinary design of mechatronic production systems. Journal of Engineering Design 2018
K. Kernschmidt, S. Feldmann, B. Vogel-Heuser
(See online at https://doi.org/10.1080/09544828.2018.1520205) - Anticipative strategic production technology planning considering cyclic interactions. CIRP Journal of Manufacturing Science and Technology 2018
A. Schönmann, C. Dengler, G. Reinhart, B. Lohmann
(See online at https://doi.org/10.1016/j.cirpj.2018.07.002) - Current challenges for sustainable product development in the German automotive sector: A survey based status assessment. Journal of Cleaner Production 2018
M. Held, D. Weidmann, D. Kammerl, C. Hollauer, M. Mörtl, M. Omer, U. Lindemann
(See online at https://doi.org/10.1016/j.jclepro.2018.05.118) - Cyclic Management of Innovative PSS Changes: An Integrated and Interdisciplinary Engineering View. IEEE International Systems Engineering Symposium (ISSE) 2018
G. Koltun, E. Neumann, N. Kattner, H. Bauer, U. Lindemann, G. Reinhart, B. Vogel-Heuser
(See online at https://doi.org/10.1109/SysEng.2018.8544384) - Data-based Development of an Agent-Based Simulation to Support the Design of Bicycle-Sharing-Systems. 20th International DSM Conference 2018
C. Hollauer , C. Lang, J. Wilberg, J. Weking, C. Dengler, M. Böhm, H. Krcmar, B. Lohmann, M. Omer
- Development of a catalogue supporting idea generation for Internet of Things use cases. DESIGN 2018 15th International Design Conference 2018
J. Wilberg, K. Lau, T. Nützel, C. Hollauer, M. Omer
(See online at https://doi.org/10.21278/idc.2018.0215) - Gender Differences in the Initiation of Negotiations: A Meta-Analysis. Psychological Bulletin 2018
K. G. Kugler, J. Reif, T. Kaschner, F. C. Brodbeck
(See online at https://doi.org/10.1037/bul0000135) - Integration of Scenarios in Product- Service System development - Combining Scenarios, Use Cases and Requirements Traceability. IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2018
D. Weidmann, F. Seibel, L. Becerril, N. Kattner, J. Lehr, M. Mörtl, U. Lindemann
(See online at https://doi.org/10.1109/IEEM.2018.8607478) - Model-based training of manual procedures in automated production systems. Mechatronics 2018
F. Loch, G. Koltun, V. Karaseva, D. Pantförder, B. Vogel-Heuser
(See online at https://doi.org/10.1016/j.mechatronics.2018.05.010) - The Choice between Uniqueness and Conformity in Mass Customization. R&D Management 2018
M. Zaggl, M. A. Hagenmaier, C. Raasch
(See online at https://doi.org/10.1111/radm.12327) - The Regulatory Power of Standardized Business Processes. Business Process Management Journal 2018
J. A. M. Reif, K. G. Kugler, F. C. Brodbeck
(See online at https://doi.org/10.1108/BPMJ-12-2017-0353) - Towards a Collaborative Process for Engineering and Manufacturing Change Management. INCOSE EMEA Sector Systems Engineering Conference 2018
H. Bauer, L. Becerril, F. Brandl, J. A. M. Reif, C. Dengler, N. Kattner, M. Sollfrank, B. Vogel-Heuser, B. Lohmann, F. C. Brodbeck, U. Lindemann, G. Reinhart
- Towards systematic inconsistency identification for product service systems. DESIGN 2018 15th International Design Conference 2018
M. R. Basirati, M. Zou, H. Bauer, N. Kattner, G. Reinhart, U. Lindemann, M. Böhm, H. Krcmar, B. Vogel-Heuser
(See online at https://doi.org/10.21278/idc.2018.0287) - A framework integrating technical, social, and managerial aspects of effective knowledge management. 20th European Conference on Knowledge Management (ECKM) 2019
J. Gammel, G. Koltun, J. Buchholz, T. Drewlani, J. Wissel, C. Hollauer, K. Kugler, M. Zaggl, B. Vogel-Heuser
(See online at https://doi.org/10.34190/KM.19.106) - An Agent-Based Model of an Online Collaboration Community by using Fuzzy Logic. 9th IFAC Conference on Manufacturing Modelling, Management and Control (MIM) 2019
E. Olcay, C. Schöttl, S.A. Khalid, M. Zaggl, B. Lohmann
(See online at https://doi.org/10.1016/j.ifacol.2019.11.121) - Application of a multi-disciplinary design approach in a mechatronic engineering toolchain. at - Automatisierungstechnik 2019
H. Li, M. Zou, G. Hogrefe, D. Ryashentseva, M. Sollfrank, G. Koltun, B. Vogel-Heuser
(See online at https://doi.org/10.1515/auto-2018-0097) - Exploring Opportunities of IoT for Product–Service System Conceptualization and Implementation. Asia Pacific Journal of Information Systems 2019
M. R. Basirati, J. Weking, S. Hermes, M. Böhm, H. Krcmar
(See online at https://doi.org/10.14329/apjis.2019.29.3.524) - Facilitating Consistency of Business Model and Technical Models in Product-Service- Systems Development: An Ontology Approach. 9th IFAC Conference on Manufacturing Modelling, Management and Control (MIM) 2019
M. Zou, M. Basirati, H. Bauer, N. Kattner, G. Reinhart, U. Lindemann, M. Böhm, H. Krcmar, B. Vogel-Heuser
(See online at https://doi.org/10.1016/j.ifacol.2019.11.366) - Inconsistency management in heterogeneous models - an approach for the identification of model dependencies and potential inconsistencies. 22nd International Conference in Engineering Design (ICED) 2019
N. Kattner, H. Bauer, M. Basirati, M. Zou, B. Vogel-Heuser, M. Böhm, H. Krcmar, G. Reinhart, U. Lindemann
(See online at https://doi.org/10.1017/dsi.2019.373) - Managing Inter-Model Inconsistencies in Model-based Systems Engineering: Application in Automated Production Systems Engineering. Journal of Systems and Software. Journal of Systems and Software 2019
S. Feldmann, K. Kernschmidt, M. Wimmer, B. Vogel-Heuser
(See online at https://doi.org/10.1016/j.jss.2019.03.060) - Modeling and Analyzing Cycle Networks in Product-Service System Development using System Dynamics. 11th CIRP Conference on Industrial Product-Service Systems 2019
C. Dengler, D. Weidmann, B. Lohmann, M. Mörtl
(See online at https://doi.org/10.1016/j.procir.2019.04.074) - Reverse Engineering on changed Functional Specification Documents for Model-Based Requirements Engineering. IEEE International Conference on Industrial Cyber Physical Systems (ICPS) 2019
G. Koltun, M. Basirati, M. Hammeed, M. Böhm, H. Krcmar, B. Vogel-Heuser
(See online at https://doi.org/10.1109/ICPHYS.2019.8780310) - BPMN+I to support decision making in innovation management for automated production systems including technological, multi team and organizational aspects. 21st IFAC World Congress 2020
B. Vogel-Heuser, F. Brodbeck, K. Kugler, J. Passoth, S. Maasen, J. Reif
(See online at https://doi.org/10.1016/j.ifacol.2020.12.2825) - Group-Level Integrative Complexity: Enhancing Differentiation and Integration in Group Decision Making. Group Processes & Intergroup Relations 2020
F. C. Brodbeck, K. G. Kugler, J. A. Fischer, J. Heinze, D. Fischer
(See online at https://doi.org/10.1177/1368430219892698) - Interdisciplinary Engineering of Cyber Physical Production Systems: Highlighting the Benefits of a Combined Interdisciplinary Modelling Approach on the Basis of an Industrial Case. Design Science 2020
B. Vogel-Heuser, M. Böhm, F. Brodbeck, K. Kugler, D. Pantförder, M. Zou, J. Buchholz, H. Bauer, U. Lindemann
(See online at https://doi.org/10.1017/dsj.2020.2) - Who Knows What in my Team? – An Interactive Visualization-based Instrument for Developing Transactive Memory Systems in Teams. 22nd International Conference on Human-Computer Interaction (HCI International) 2020
J. Gammel, D. Pantförder, T. Schulze, K. Kugler, F. Brodbeck
(See online at https://doi.org/10.1007/978-3-030-50506-6_41)